Q: How close to the field of play does our faucet have to be?
You need to have a faucet within 50 feet of the playing field. We’ll provide the hoses. If you need to play further than 50 feet from the faucet, you’ll need to provide the extra hose required to cover the extra distance.

Q: What is a dump tank?
It’s similar to a dunk tank you would see at a carnival or fund raiser, only without the dirty, stinky water in the tank. Just like with a traditional dunk tank, the “dunkee” sits in the “tank” while the other player throws bean bags at a target to the side of him (or her). Unlike with a traditional dunk tank, when the target is hit, a bucket of water dumps on the head of the dunkee instead of dropping them into a tank of dirty water.

Q: What type of water guns do you use?
The water guns we use with Water Tag are “syringe” style water guns. You place the barrel below water and suck up water into the gun like a syringe. Push the back of the gun and you spray all the water out making players really, really wet! They take one or two seconds to fill, so no more trying to pour water into a tiny opening to fill the water chamber. Players dip the end of the gun into the water refill station, pull the handle back, and are ready for action again. They make for action packed games.

Q: Do you require players to wear eye protection?
Safety is our first and foremost objective. Injuries in this game are unlikely, but we won’t take any chances with player’s eyesight. Goggles, which we supply, are required for participants in this game, just for added safety.

Q: Can you give me a few “Event/Birthday Party Tips”?
1. KIDS' SAFETY is the most important thing to us. It is your responsibility to be sure all kids follow the rules of both Games On A Roll and your own homeowner insurance policy. We are not responsible for kids actions and/or lack of good judgment like kids running out into the street.
2. We highly recommend making your reservations with us as far out as you can if you are set on a specific date and time. If you are flexible with your date and time we usually can fit you in within 2 to 3 weeks from your desired date.
3. All animals and pets should be restrained, or kept indoors, during setup and breakdown of your party. Be sure all dog stool has been cleaned up if the kids will be running around your yard.
4. Your booked time period with us starts on time as long as we arrive 10-15 minutes prior to your requested time. We highly recommend that you have pre-cleared a location for us to park in the front of the field or house that we are playing at and that you have cleared the battlefield for any hazards or other objects that would be in the way of where we are placing bunkers and the kids are running around. Unfortunately, we lose a lot of time when either cars or other objects are not cleared prior to us arriving.

Q: How long does one game take?
We can make the games as long or short as you like. The number of people at the party will influence the game lengths. Big parties work better with shorter games. That way, kids stay more involved and get to rotate in more often. Older kids often like longer games. We typically recommend 10 minute games. That gives the kids a chance to take a quick breather and grab a drink or go to the bathroom whenever they need to.

Q. How old should the players be?
Anyone 5 and up can play this game. The water blasters are easy to use and small enough for small hands to handle. For 5 and 6 year old kids, parental participation and assistance is required.

Q. What is your cancellation policy?
Rescheduling an event is always an option and can be done one time without incurring any cancellation charges as long as you contact us at least 7 days prior to your event. Reschedule requests made less than 7 days from event will be evaluated on a case by case basis.
See our policy statement for cancellation policy.

Q. What happens if it rains?
In the event of heavy rain or thunder and lightning where we cannot continue with your party our rate will be prorated after the 1st 50% in which we must collect if we have already set up the playing field. We are not responsible for the weather; however, the Games On A Roll Game Coach is responsible for making a weather related play/no-play decision that protects the players and equipment. It’s the game coach’s call to cancel or continue the party. If weather forces the game coach to cancel a party before the party begins, we will reschedule for no additional charge.

Q: Do we need to sign a Liability Release Form?
Yes, it is the responsibility of the parent/homeowner to collect a Liability Release Form for each guest playing and then provide those release forms to the game coach at the start of the party. The release form can be found in our download section here.

Q. What happens if my association and/or any other agency shuts my party down?
The customer is responsible for providing the playing space and has already ensured us that no State, County, Municipality, Householder Association, bylaws, etc. prohibit activities like Laser Tag. If your Laser Tag Party cannot take place for any of the former or similar reasons, payment is still due in full.

Q. Can I book additional hours the day of the event?
Additional hours may be booked the day of the event if we do not have another scheduled party. It is always best to book additional hours before the event to assure enough playing time.



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